Help & contact
A little help.
Right here.
Questions about a piece, a trial or your account?
We’re here.
Talk to us.
About a trial? Open your trials for its latest updates.
A few quick answers.
How do home trials work?+
Choose pieces you’d like to try and review your trial in your cart. Try them at home, keep what you love and arrange a return for the rest. Your review shows any payment due before you confirm.
How long do I have to decide?+
Each delivered piece has its own decision window. You’ll find its deadline in Trials, so you can decide on one piece without waiting for the others.
How do I return a piece?+
Open the piece in Trials and choose Send back. Tell us why, add photos and confirm your choice. We’ll then arrange the pickup and show its confirmed window there.
Where can I find a payment or refund?+
Open your trial for the latest payment and refund status. If something doesn’t look right, message us and we’ll look into it.
Can I save something I found elsewhere?+
Yes. Paste a product or social link into the bar in your Wyshlist, or add a photo. We’ll keep it there while we identify the piece.
Your account and data.
For questions about your personal data, email privacy@wyshing.com. To delete your account, send our team a request.
Request account deletion